I'm Harrison Raynes, a computer science graduate based in Auckland. I started To the Point Tech because plenty of people have a computer problem and no one straightforward to call about it.
I come to you and fix it on the spot where I can. You'll know what went wrong and what I changed, in words that actually mean something, so next time it happens you might not need to call me at all.
My approach
- •Listen first. I start with a quick chat to understand what's happening and what you want to achieve.
- •Explain before acting. You'll know what I'm planning to do and roughly how long it should take before I touch anything.
- •Work transparently. I make changes in small steps so you can see what's happening and ask questions.
- •Leave clear notes. After every visit, you get a simple summary of what changed and any tips for next time.
I'm happy to work with you directly, alongside family members, or with a small business owner. If you prefer, we can start with email and move to a visit once you're comfortable.
Who I help
I mainly work with households and small businesses across Auckland who want their tech to just work, without wading through jargon or sales pitches.
- •Home users wanting reliable Wi-Fi, secure accounts, and proper backups.
- •Families helping parents or grandparents get comfortable with devices.
- •Sole traders and small teams who need occasional IT help, or ongoing cover with a simple monthly retainer.
See the services page for specifics, or get in touch to chat about what you need.
