I'm Harrison Raynes, a computer science graduate based in Auckland. I started To The Point Tech because I saw how many people struggle with everyday technology problems but don't have anyone reliable to call.
My focus is on practical fixes and clear explanations. I want to leave your tech in a better state than I found it, and make sure you understand what changed and why.
My approach
- •Listen first. I start with a quick chat to understand what's happening and what you want to achieve.
- •Explain before acting. You'll know what I'm planning to do and roughly how long it should take before I touch anything.
- •Work transparently. I make changes in small steps so you can see what's happening and ask questions.
- •Leave clear notes. After every visit, you get a simple summary of what changed and any tips for next time.
I'm happy to work with you directly, alongside family members, or with a small business owner. If you prefer, we can start with email and move to a visit once you're comfortable.
Who I help
I mainly work with households and small businesses across Auckland who want their tech to just work, without wading through jargon or sales pitches.
- •Home users wanting reliable Wi-Fi, secure accounts, and proper backups.
- •Families helping parents or grandparents get comfortable with devices.
- •Sole traders and small teams who need occasional IT support without a contract.
See the services page for specifics, or get in touch to chat about what you need.
